Welcome to Embroider This!---Your Creative Outlet for Machine Embroidery!
We offer a wide selection of Embroidery Blanks, Home Machine Embroidery Supplies, Fine Linens,
Handkerchiefs, and Unique Wedding and Gift Items.
100% Customer Satisfaction is our goal. We publish a Free Newsletter that is sent via e-mail about every 2 weeks and offer New Free Designs each month. For questions about our web-site or merchandise, simply email us at info@embroiderthis.com or call us Toll Free 800-881-8144.
Here are some of the most Frequently Asked Questions:
Can you
embroider on these items for me?
No, we don't do any embroidery. If you are looking for someone to embroider on
an item for you we suggest you try your local yellow pages under "Embroidery"
or contact your local sewing store for a list of Embroidery Professionals. You may also find an embroidery professional in your area by contacting the National Network of Embroidery Professionals at www.nnep.net
What Holidays are you closed?
Embroider This! operates Monday - Friday 9:00 AM - 4:00 PM Eastern Standard Time.
We are closed on the following Holidays:
New Year´s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
New Year´s Eve
New Year's Day
This schedule mirrors the UPS holiday schedule. We are unable to ship orders UPS on the above holidays (except for Christmas Eve), therefore we choose to close our warehouse on those days.
Is your Website Secure?
Embroider This! is proud to offer a fully secure shopping experience for you. All of our Order Form pages are served through a secure https connection using 128-bit SSL v2/v3 encription. That means all of your credit card information is encripted when it is sent through the system. Rest assured that we are using the latest website security technology to protect your private information.
Do you sell Wholesale?
Embroider This! sells a select group of products at Wholesale on a Business-to-Business basis though their sister website Wholesale Linens and Embroidery Supplies. Click here to visit our Wholesale offering and register for access: "Wholesale Linens and Embroidery Supplies"
(www.wholesale-linens.com).
What is your Shipping Policy?
All in stock items are are shipped the next business day after you place your order. We pride ourselves on Fast Delivery!
If something is out of stock and will take more than 1-2 days to ship, we will contact
you and advise you of the expected ship date. See Shipping
for more information.
What is your Refund Policy?
We want you to be completely satisfied with our products. If you are not satisfied with any purchase for any reason, we will take the item(s) back within 30 days. We will refund the price of the item(s) and the sales taxes, if any.
Exceptions: Closeout or Clearance Items are not returnable. Software, Design Disks and Memory cards are not returnable if they have been opened, unless defective.
You may return the item(s) by mail to:
Embroider This!
PO Box 495
Ashland, MA 01721
Please include a copy of your sales receipt for faster service.
We do not refund shipping charges. But if you are returning items because we made a mistake in shipping your order or if the item is defective, we will refund shipping charges as well.
When we receive the item, we will credit your credit card account promptly and send you a copy of the credit memo.
Can I pay by Check or Money Order?
If you wish you may pay by check or money order payable to Embroider This!. Orders
will not be processed until check or money order is received. Allow 7 business
days for checks or money orders to clear. Please mail to: Embroider This! PO Box 495,
Ashland, MA 01721. See Shipping for
more information.
A $25.00 fee will be assess for all checks returned unpaid
Do I have to pay Sales Tax?
Massachusetts residents must pay 6.25% sales tax. this will be automatically added to your order total at the check out. Residents of other states are not
charged sales tax. See Shipping for more information.
Do you ship Internationally?
Yes! International Shipping is now available from Embroiderthis.com!
EmbroiderThis.com has partnered with a trusted third-party company, iShopUSA, to fulfill orders for our International Customers. To place an order for delivery outside the USA, simply put any items you wish to purchase in your shopping cart and choose the “international checkout” button. The items will automatically be transferred into an iShopUSA shopping cart. You may pay with international credit cards, PayPal, or bank wire transfer. iShopUSA will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to iShopUSA Customer Service Department. See our Shipping page
for complete details on the iShopUSA international shipping option from EmbroiderThis.com.
| Contact Information: |
Embroider
This!
35 Loring Drive
Framingham, MA 01702
Phone: (508) 626-8811
Toll Free 800-881-8144
Fax 508-861-0546
Between 8:30 a.m. and 3:30 p.m. Eastern Standard Time.
E-mail: info@embroiderthis.com
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