Embroider This! Domestic Standard Shipping method for all orders is by either UPS Ground or United States Postal Service.
If you require an expedited shipping method, we offer expedited UPS shipping options in addition to our standard shipping methods. You can choose from UPS 3-Day Select (delivery in 3 business days not including the date we ship), UPS 2nd Day Air (delivery in two business days from the date we ship) and UPS Next Day Air (delivery the next business day from the date we ship). Additional charges apply to expedited shipping methods. See below.
All orders are normally shipped the next business day from when you place your order (Monday - Friday).
If you need a rush shipment, please contact us toll free at 800-881-8144 before 2pm Eastern Standard Time and we will be happy to assist you in determining the best method to meet your needs.
Embroider This! Domestic USPS Shipping Information
Our standard shipping charges include both the shipping charge and our handling charge.
Our standard shipping method for orders under $100 in value and under 3 lbs. in weight ship is US Postal Service. We utilize both First Class and Priority Mail services. Packages sent by the postal service generally take between 1 and 4 business days to reach you. A tracking number provided by the post office will be e-mailed to you the day we ship your package. Please watch your e-mail trash folder as these automated notices can be intercepted as spam by your spam-blocker program and placed in your e-mail's trash folder by mistake.
Embroider This! Domestic UPS Shipping Information
Our standard shipping method for orders over $100 and/or over 3 1bs is UPS Ground.
UPS Ground "time in transit" varies depending on what area of the country we are shipping your package to. Embroider This! is located on the East Coast, so shipping using standard UPS Ground can take as little as 1 day to the East Coast or up to 5-6 business days if we are shipping your package to the West Coast.
UPS "Time in Transit" days do not include holidays, weekend days, the date you place your order, or the day your order ships from our warehouse. Embroider This! standard practice is to ship orders the next business day from when you place your order online. All orders are generally downloaded for process at 8:00am EST each business day. All orders that have been placed online since the previous download will be included in that shipment. Embroider This! orders are packed and ready for UPS and USPS to pick up about 2pm EST. The "Time in Transit" UPS Ground delivery date starts the day after your package leaves our warehouse. Use the map below to determine how many days it will take your UPS Ground package to reach you once it leaves our warehouse.
We offer UPS expedited services for an additional fee.
Rates are listed below.
Time in Transit for expedited services are as follows:
UPS 3 Day Select means UPS guarantees to deliver your shipment by the 3rd business day from the day your order is shipped. UPS 2nd Day Air guarantees your package will be delivered on the 2nd business day from when your order ships and Next Day Air is guaranteed to be delivered by UPS on the next business day from the date it is shipped.
For example: if you place your order online on Thursday, it will be packed and shipped by us on Friday. If you requested Next Day Air, your package will be delivered on the following Monday. If you requested 2nd Day Air, your package will be delivered on the following Tuesday. If you requested 3 Day Select, your package will be delivered on the following Wednesday.
We e-mail you a copy of your UPS tracking# on the day your order ships.
Please watch your e-mail trash folder as these automated notices can be intercepted as spam by your spam-blocker program and placed in your e-mail's trash folder by mistake.
If you need a rush shipment, please call us toll free at 800-881-8144 and we will do all we can to accommodate your needs!
In a effort to provide you with the best service, we are now sending all UPS shipments over $200.00 "Signature Required". This means that UPS will not leave the package at your door if no one is home to sign for it. They do leave a sticker on your door that you can sign so they will leave the package the next day.
If you do not wish us to require a signature on your order over $200, simply indicate your wishes in the "Comments" section when placing your order.
Embroider This! Domestic Shipping Rates Information
Shipping rates are based
on shipping within the continental United States, Alaska, and Hawaii. Rates are based on the weight of the items, as follows:
| Order
Weight |
Standard
Shipping |
| Up
to 8 ounces |
$2.95 |
| Over 8 but under 13 ounces
|
$3.95 |
| Over 13 ounces, under 1 pound |
$5.50 |
| Over 1 pound, under 2 pounds |
$7.50 |
| Over 2 pounds, under 3 pounds |
$9.50 |
| Over 3 pounds
|
$11.50 |
| Order value $75 or more |
Free Shipping! |
Rates for UPS 3
Day Select, 2nd Day Air and Next Day Air:
For these expedited shipping methods, the UPS rates will be displayed based on the order weight and your shipping address. Please note: Your order is still shipped on the next business day. So, for example, an order placed on Saturday using UPS Next Day Air would be shipped on Monday, and arrive Tuesday.
Shipping to Alaska and Hawaii
UPS 3-Day Select shipping is not available to Alaska or Hawaii.
Shipping to Puerto Rico and U.S. Territories
Shipping to Puerto Rico and the U.S. Territories is by USPS Priority Mail only. The shipping charges are based on the weight of the items in the order, as follows:
| Order
Weight |
Standard
Shipping |
| UP to 1 pound |
$5.50 |
| Over 1 but under 2 pounds
|
$7.50 |
| Over 2 pounds, under 3 pounds |
$9.50 |
| Over 3 pounds |
$11.50 |
| Order value $75 or more |
Free Shipping! |
Embroider This! International Shipping Policy
Due to the high cost of international shipping, EmbroiderThis.com ships outside the USA on an exception basis only. The minimum cost of shipping our products outside the USA is usually just under $30.00. Actual shipping charges plus a $4.50 processing fee apply to all orders shipping outside the USA.
These orders must be processed offline since our website does not accept orders shipping to international addresses. If you are interested in placing an international order, contact our customer service team by e-mail at embroiderthis@yahoo.com . Please include the item numbers, item descriptions, price, color or size options, and quantities. Let us know the full shipping address and we will send a quote for your approval before proceeding with the order. Our quote will include order total, shipping costs, time in transit and payment instructions. We prefer PayPal for payment on International order and will send you a link for payment once you have confirmed the order and chosen your shipping option by e-mail.
Embroider This Contact Information:
Embroider This!
35 Loring Drive
Framingham, MA 01702
Phone: (508) 626-8811 or toll free 800-881-8144
between 8:30 a.m. and 2:30 p.m.Eastern Time.
E-mail: info@embroiderthis.com
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