Welcome to Embroider This!---Your Creative Outlet for Machine Embroidery! |
We offer a wide selection of Embroidery Blanks, Home Machine Embroidery Supplies, Fine Linens,
Handkerchiefs, and Unique Wedding and Gift Items.
100% Customer Satisfaction is our goal. We publish a Free Newsletter that is sent via e-mail about every 2 weeks and offer New Free Designs each month. For questions about our web-site or merchandise, simply email us at firstname.lastname@example.org or call us Toll Free 800-881-8144.
Here are some of the most Frequently Asked Questions:
embroider on these items for me?
No, we don't provide embroidery services. Our specialty is providing "blank" or unadorned items to folks who do embroider. We also have free machine embroidery design files available for our customers to download and stitch on their machines, but do not offer decorating services here.
If you are looking for someone to embroider on
an item you have purchased from us, we suggest you try your local yellow pages under "Embroidery"
or contact your local sewing store for a list of Embroidery Professionals. You may also find an embroidery professional in your area by contacting the National Network of Embroidery Professionals at www.nnep.net
What Holidays are you closed?
Embroider This! operates Monday - Friday 9:00 AM - 4:00 PM Eastern Standard Time.
We are closed on the following Holidays:
New Year´s Day
Day after Thanksgiving
New Year´s Eve
New Year's Day
This schedule mirrors the UPS holiday schedule. We are unable to ship orders UPS on the above holidays (except for Christmas Eve), therefore we choose to close our warehouse on those days.
Is your Website Secure?
Embroider This! is proud to offer a fully secure shopping experience for you. All of our Order Form pages are served through a secure https connection using 128-bit SSL v2/v3 encription. That means all of your credit card information is encripted when it is sent through the system. Rest assured that we are using the latest website security technology to protect your private information.
Do you sell Wholesale?
Embroider This! sells a select group of products at Wholesale on a Business-to-Business basis though their sister website Wholesale Linens and Embroidery Supplies. Click here to visit our Wholesale offering and register for access: "Wholesale Linens and Embroidery Supplies"
What is your Shipping Policy?
All in stock items are are shipped the next business day after you place your order. We pride ourselves on Fast Delivery!
If something is out of stock and will take more than 1-2 days to ship, we will contact
you and advise you of the expected ship date. See Shipping
for more information.
What is your Refund Policy?
We want you to be completely satisfied with our products. If you are not satisfied with any purchase for any reason, we will take the item(s) back within 30 days. We will refund the price of the item(s) and the sales taxes, if any.
Exceptions: Closeout or Clearance Items are not returnable.
You may return the item(s) by mail to:
PO Box 495
Ashland, MA 01721
Please include a copy of your sales receipt for faster service.
We do not refund shipping charges. But if you are returning items because we made a mistake in shipping your order or if the item is defective, we will refund shipping charges as well.
When we receive the item, we will credit your credit card account promptly and send you a copy of the credit memo.
Can I pay by Check or Money Order?
If you wish you may pay by check or money order payable to Embroider This!. Orders
will not be processed until check or money order is received. Allow 7 business
days for checks or money orders to clear. Please mail to: Embroider This! PO Box 495,
Ashland, MA 01721. See Shipping for
A $25.00 fee will be assess for all checks returned unpaid
Do I have to pay Sales Tax?
Massachusetts residents must pay 6.25% sales tax. this will be automatically added to your order total at the check out. Residents of other states are not
charged sales tax. See Shipping for more information.
Do you ship Internationally?
Orders to Canada can be placed directly on our web site. Orders are shipped by USPS Priority Mail; rates are based on the weight of the order, and will be displayed on the shopping cart pages.
Orders outside the United States and Canada can be placed by e-mail. If you are interested in placing an international order, contact our customer service team by e-mail at email@example.com. Please include the item numbers, item descriptions, price, color or size options, and quantities. Let us know the full shipping address and we will send a quote for your approval before proceeding with the order. Our quote will include order total, shipping costs, time in transit and payment instructions. We prefer PayPal for payment on international orders, and will send you a link for payment once you have confirmed the order and chosen your shipping option by e-mail. We also accept Visa, Mastercard, American Express and Discover. See our Shipping page
for complete details on shipping options.
35 Loring Drive
Framingham, MA 01702
Phone: (508) 626-8811
Toll Free 800-881-8144
Between 8:30 a.m. and 3:30 p.m. Eastern Standard Time.